Return & Refund Policy
All sales are final. However if you discover concealed damages you have 72 hours to report it. Just email firstname.lastname@example.org and share us the pictures and videos for damaged products. After confirmed by AutoBot, If The aftersales problems were not considered as artificial damage, We would arrange exhchange you a new product after you returning the bad one. We will only be responsible for the shipment fee for resend.
Can I have my name removed from AutoBot active records? How?
If you would like your name removed from our active records, you may go to your Account and click "edit my email preferences ". Alternatively, you may also send an email to email@example.com
How do I contact AutoBot with any questions about this policy?
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
Shenzhen Qianhai AutoBot Intel.Tech.Co.,Ltd.
Floor 3, Languang Science&Technology Park, No.27 Gaoxin North 6th Road, Nanshan District, Shenzhen,China
How will I know if this policy has been changed?
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.